We have a goal to make sanitary fittings shopping an experience for our customers - easy, safe and low-prices Together, we operate in various areas such as customer services, sales, distribution, IT, administration and marketing ensuring that our customer demands are fulfilled. This will be the first of its kind online sanitary store in Pakistan where all the renowned tap brands will be displayed together under one platform.
In our job we always focus on customer satisfaction. The service concept is evident: from competent specialist advice in the showroom and on the helpline, in the wide range and intuitive service offered online, followed by high modern logistics to guarantee a quick ordering procedure. We not only wish to maintain these quality standards but continue to improve these for our customers, for customer satisfaction is the best proof that we are doing things right.
The basis of our success is the ability to react quickly to changing market requirements. The customer of today finds information from one source and purchases or orders from another. Our customers can combine both channels thanks to our multi-channel concept with local stores and an online shop and choose which one suits their requirements best.
The optimal implementation and consistent development of this concept we conceive as being a challenge and chance to grow with new tasks. Thanks to flat hierarchies, every member of staff has the opportunity to take on responsibility and add their own ideas to help us move forward. The high level of identification and know-how is the key reason that we can offer our customers a safe, multi-media shopping experience in our online shop and showroom.