Yes, you will always receive first class, authentic branded items from known manufacturers.
Our prices are low because we purchase in large quantities. We can also maintain low prices because of our professional structures as well as selling directly to the end consumer.
The instead prices are retail prices recommended by the manufacturer. You will always pay the “Now” prices marked in red. Underneath the “Now” prices you can also see what you save when you purchase from Reuter online shop.
Yes, all prices shown in our shop include the current German 19% tax. If you are ordering from another country you can select a different shipping country by clicking on “Ship to” in the header on the right above the search field. As soon as a different country is selected the prices will change to include the tax value of that country, or free of tax if outside the EC.
No, as colours can vary from screen to screen, therefore product pictures, drawings or illustrations cannot be binding. Also not all manufacturers supply photos of items in all colours available or for all sizes.
On some product pictures in our shop are articles such as washbasins, bathroom furniture or toilets showing accessory parts or decorations which are not included. You can find out what is included from the product description on the product site. Recommended accessories can be ordered separately and are often shown underneath the product details.
Yes, the item numbers in our online shop correspond with those of the manufacturer. If you know the manufacturer’s item number you can enter it in our search field to find the required product.
By entering the item number a list of products containing this item number will be automatically shown and you can simply click on the required item. Please be aware that other manufacturers may use the same item number for different products. In this case click on the item shown in the list which you searched for. By clicking on the magnifying glass on the right next to the search field you can display all matching search results.
Yes, we also offer the same low prices in our showroom.
With the Best-Price-Guarantee, you can always be sure to shop with us at the lowest prices.
If a manufacturer of the goods sold by us makes a manufacturing guarantee, warranty claims may exist in the relationship between end customers and manufacturers. The warranty claims are independent of any warranty claims arising from the purchase agreement concluded with us
If you order goods via our website, a purchase contract is concluded with us. In the event of a defect in the purchase, you are entitled to a warranty under the terms of this purchase contract against our company. This also applies if you hire a craftsman in parallel with the installation of the purchased item. If you order goods through our website, our company will enter into a purchase contract for the goods. If you order a tradesman to install the purchased item, a work contract is concluded in parallel. In the event of a defect in the installation performance, there are warranty claims against the tradesman within the scope of the contract. In the event of defects in the purchased goods, there are claims to purchase rights against our company, irrespective of a work contract. These also exist if you have assigned a craftsman in parallel.